The phone is my enemy

This is me. Right now. At my work. Doing customer service. Which I've never done before.

Kill me.

I swear my heart has never beat this fast when running! Or when seeing a cutie down the hall! My cheeks are flushing so much that I had to run to the bathroom to wipe off my blush so that I wouldn't look doubly pink. I had three calls come in.... here's another one..... Ugh! They give me the eebie jeebies! I'm so afraid I'll say something stupid that it has now become a guarantee that I will say something stupid. My life has become a treasure box of un-glorious moments! At least I give people something to chuckle over. Gee.... I feel like my tongue has swelled 10 times it's normal size. How attractive. I'm debating on whether I should write down what to say to a customer when they call, no matter what they say or ask... my response will be clear, concise, and the exact same thing every time.


*Phone rings*

"Hi! This is Liesl! How may I help you?!" (we are supposed to sound cheerful even when we aren't cheery)

"Hi I am so-and-so, I was wondering what the employee pick is so that I may be more decisive on my order?"

"Oh yes, it is very cold outside isn't it! I'll be sure to leave the real customer service employee's your valued message! Thanks for shopping with us and have a fabulous day! Good-bye."


Clear. Concise. Embarrassing. At least I can hang up when I want. I might just get fired..... (is it worth it? is it worth it? is it worth it?) Well, wish me luck! I still have an hour left.... Here comes another one.

Ciao!

Calgon take me away!

My mom always talked about her "calgon moments" while I was growing up. Whether it was relaxing watching a good movie, eating popcorn for lunch, taking a long luxurious bath, or getting a massage from one of us girls. We never understood why she said this or what it really meant, but we went with the saying and started using it to! (mostly just for the long luxurious baths...) I finally saw the commercial a couple of years ago.... The full saying is, "Ah... Calgon, take me away!" It's actually bath soap! And maybe a few other bathroom accessories. Imagine that! I have absolutely no clue as to how they came up with that ridiculous sounding name but.... it kinda fits when you really think about it.

Yesterday I got thinking.... Well, Liesl.... ( I pondered to myself ) your mother has become quite accomplished in figuring out what her calgon moments are but you are lacking in that area! I have found that it is actually really important to discover what your true "calgon" moments are because really.... we all need them! It balances us out don't you think? Well... I've finally discovered it. I don't know why I have never put this label on them before. My calgon moment is a huge layer in the definition of my life!!! Many who know me will also agree that this is true. Alright alright I'll tell you! But only because you begged....

BOOKS

I cannot even go a day without reading a page of.... SOMETHING! Books are ingenious! They take you away to far off lands, adventures, into the minds of real people, to giving its readers impeccable thoughts and ideas, and also discovering things you've never known. It's truly amazing. I think it's interesting how I find myself spending more money at Barnes and Noble than I ever have at anywhere else, including the mall!!!! (oh wait I take that back... I just glanced at my iTunes account the other day and well... let's just say that I could've purchased a CAR with all that I have spent on there.)
One of my new years reso's is to really expand my horizons and discover other books. Ones different from the genres I find myself attached to. I really am so excited to find more books and read about things that I could never have thought to have written myself. The written word is so awe-inspiring.
So my not so inspiring thought for the week is for everyone to find your own calgon moment! It can be anything! and no one has to know but you. So even if it's embarrassing like, milking a cow (ew... gross) then that's perfect!!!! ingenious. Find that moment, use it wisely, and make yourself a better person by enjoying it's delicacies!

Ciao!

um.... actually, it's yellow

In my opinion, someone's most embarrassing moment can occur during the exact moment you think someone else is having theirs. Confused? Good. Let me elaborate on my current thought. Say someone asks you a question and you get all confused and think they are totally off their rocker for even asking that question because it no way in this universe makes sense, BUT as it so unfortunately turns out, you were in fact the one who misunderstood.

We need an example of this situation

My family went tubing over the New Years Weekend at Soldier Hollow in Midway, I believe. Someone very close to me was standing in line waiting for his/her turn to let gravity take it's course down the steep snowy slopes. One of the employee's came up to him/her and asked this question. "Excuse me, but what color do you have? Green or Blue?" This person's reply , thinking that she was referring to the color of her tube was, "um.... actually, it's yellow." The employee looked confused by this response but let it go.
We, my family, later came to understand that the employee was really talking about the color of her tubing tag. Green for one ride down the slope and blue for two hours of blissful excitement. Thinking about this, it made me giggle to think that the employee was so baffled by his/her response that she probably questioned her sanity. However, my special someone was feeling exactly the same way about this girl's question.

Just a little tid bit of a story to enjoy! Unfortunately, this uncommon situation for me is actually, well.... quite common. hmmm.....

Anyways... thank you to my special someone for having this experience. I love you and if I was in that situation... my response would be -exactly- the same. :)

Ciao!